Awarded for Vision and Family Values
By Melanie Ward on 26/04/18
Our Wells Road team beat country-wide competition to scoop the Family Optician of the Year prize at the national Opticians Awards.
The practice which has been established on the Wells Road for over 80 years was recognised for its clinical excellence, expert care and personal service within the community.
Talking about the accolade, Lynne Fernandes said: “We spend a lot of time focusing on families from generation to generation, because this is a key part of what makes our business work and makes our working life interesting and worthwhile.”
The Family Optician of the Year Award highlights the exceptional work the practice does by providing a wide range of different clinics to benefit patients of all ages, such as myopia control, dyslexia, blepharitis, a dry eye clinic and a private emergency eye service. It also offers contact lenses, a wide selection of frames and designer sunglasses.
Lynne, who was crowned Optometrist of the Year in 2016 continued: “We’re absolutely thrilled that our Wells Road practice has won Family Optician of the Year 2018 in the prestigious, national Optician Awards. These awards are recognised as the benchmark of excellence in the optical community, showcasing the best in achievement, ability and performance.
“We were told the large number of entries made the judges’ decision particularly difficult, but the clear family culture, emphasis on delighting every customer and the genuine care delivered by our expert and professional team shone through.”
Lynne and Gerard also regularly attend local schools to promote the importance of good eye health and care, as well as encouraging the study of science to help educate the children about optometry and also as a future career option.
Patient, Cath Gutteridgeof Knowle, has attended the Wells Road practice along with her husband and their three children, twins age six and a daughter age nine.
“We always get great customer service and personal attention from the optician and all the staff at the practice. My children have been put at ease and actually enjoy having their eyes tested. The opticians also opened up their practice to our schooland hosted 90 children explaining how eye tests work and the importance of having your eyes checked. I attended this trip as a parent helper and saw the children have a great fun and educational experience.”