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Ed Owens
5 September 2026
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Stefano was very helpful 👌
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Simon Winter
26 August 2026
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What an outstanding experience. Genuinely so impressed with all aspects of the service. I was most impressed when I came out of the eye examination and the frame specialist had already picked out 5 different frames that he thought would suit me. I didn’t even know they were going to do this and it was so so helpful, being terrible at picking frames myself this saved me a lot of time and I ended up with a pair of glasses and sun glasses that I really like. Best optician I’ve ever been to without doubt.
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Becky Grainger
19 August 2026
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I highly recommend LF whom i found extremely helpful, professional and very reassuring. I was long overdue for an eye test and have never worn glasses before but was lucky to be offered a same day late cancellation. The communication from start to end was excellent as was advice re eye health/wellbeing. There was no pressure to decide on frames on the day but I did because they were so helpful and i chose from a wide selection! Thank you!
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Maddie Dabill
7 August 2026
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Great service from Toby, he couldn’t have been more helpful! Thanks again
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Annabel Williams
5 August 2026
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Stefano, Jenna and Tash were all fantastic! They kindly answered my endless questions and gave me complete confidence with their knowledge. Thank you all for your help!
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Richard Elliott
3 August 2026
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Great local optician. Toby was very helpful and friendly and they have a really good choice of frame styles.
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Pauline Foote
30 July 2026
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Very friendly and helpful staff. All of them were knowledgeable and helpful and made my visit pleasant and enjoyable.
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Nick Carter
28 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Always excellent service and totally professional assessments. I have been a customer for many years and never been disappointed, a great choice of glasses and contact lens options.
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stuart mellanby
26 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Dan and Daniel helped me through the process of getting new glasses. Very patient and full of advice.
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Steve Cook
25 July 2026
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A great experience, Camilla was excellent, very professional and informative. All staff were courteous and also professional but always offering a genuine caring attitude. Thank you!
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Danni Thomas
21 July 2026
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Pure class
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Julien Bramary
16 July 2026
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I've been a customer of Lynne Fernandes Optometrists for many years and can recommend them wholeheartedly. My prescriptions are always spot-on, and they helped me find much more comfortable contact lenses than I'd had before. Recently, when the temple tip on my (expensive!) Lindberg frames broke, they replaced it free of charge. Great service and genuine care for their customers.
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Munnaver Alam
9 July 2026
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Best Optometrists. Excellent staff. They are the best Optometrists.
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r.e morse
9 July 2026
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broke my very cheap sunglasses on stupidly sunny day popped in to see what could be done a dapper gentleman called dan fixed the arm no problem gratis tried to pay but no go genuinely top draw service from clearly a classy business diolch yn fawr from a glaucoma suffering welshman thanks
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John Pickford
6 July 2026
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Fabulous service with a comprehensive eye exam. The knowledgeable staff inspire great confidence.
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Fran Havard
6 July 2026
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Fantastic service from Lynne Fernandez Optometrists! Eyes tested Thursday, I needed a new prescription to remain legal to drive. Desperate to have the new glasses fast so I could drive to an important event. LFO delivered! I was wearing my beautiful new glasses by lunchtime on Saturday.
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Rachel Grist
2 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
This is the second time we have visited for my daughters eye tests. Camilla is amazing, gentle, friendly and precise. I really wanted a personal touch for my daughters eye care and I am not disappointed. Camilla is trained in paediatric eye care and it truly shows. My daughter was engaged, responsive and relaxed. (Shes 4) Becky dealt with the admin side of our appointment and also helped us pick a spare pair of glasses. Becky was extremely friendly, helpful and informative. I love the vibe of the branch and you truly feel like a customer not a number. I throughly recommend this opticians!! Thanks everyone! What a team
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Nick Rechter
1 July 2026
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I've just had superb, expert , friendly, support from Toby at the GloucesterRd branch. He's always given me excellent advice about my glasses. A recent issue with some new glasses has been brilliantly resolved by him, he definitely went above and beyond to sort it out and I am delighted. Thanks again and thanks yo the whole team who are always friendly helpful and professional.
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Jules Hancox
27 June 2026
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Thank you for rescuing my glasses! I’d managed to deform the frames quite badly by sitting on them. Since they originally came from Lynne Fernandes Optometrists, I took them in — and Daniel fixed them on the spot while I waited. He couldn’t have been more helpful. Superb service.
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Mitchell Packer
25 June 2026
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Stefano and the team were super helpful and couldn’t recommend them more. Will be back and telling others!
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Justin Mohan
25 June 2026
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Excellent, professional service with exceptional attention to detail and quality.
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Ashley Gray
22 June 2026
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I've been purchasing my glasses from Lynne Fernandez, Nailsea, for many years. Following my recent exam, I realised that I needed new lenses. The staff went out of their way to provide what I wanted. Adele was simply brilliant, as always! She spent a long time researching & trying to find the right lens coverings, as my original ones are no longer available. She managed to find them, order them, and the way that the finished glasses look to just brilliant! A shout-out to Beth, too. She was there when I picked them up, and was her usual professional, friendly self! She ensured that the new lenses were just what I needed. She was there from day 1, when I ordered my original glasses, and, as like Adele, could not have done more to ensure that I bought waht I wanted, with the upmost customer case and attention. Your Nailsea branch has two real stars there, and I shall never shop for glasses anywhere else!
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Mohammad ali Niroumand moghaddam
20 June 2026
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They are very kind ,friendly and professional. I am really satisfied 😌
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Ashling Hill (Aisling)
18 June 2026
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Wow, what an incredible service for a neurodivergent individual. I was so impressed by the team who were able to very smoothly accommodate my sensory needs as much as possible which meant i walked away still feeling regulated enough to carry on with my day. As well as a very thorough examination And clear treatment, plan to help with my persistent dry eyes. Would highly recommend lynne fernandez opticians. Thank you!
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Stuart Folland
16 June 2026
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Very helpful, friendly & professional.
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Colin Oliver
14 June 2026
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As usual a first class service from the people at Lynne Fernandes, Nailsea. Julie always provides a thorough professional eye examination and discusses the results in an easy to understand and friendly way. This time I decided to have new glasses and Chloe gave good advice on choosing the right frame and lenses that were best for me. The EyeSense package also helped with a good discount, which is always a bonus.
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Jean van den Elsen
10 June 2026
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Very satisfied with the friendly and professional service. Had an eye test with the very experienced Dr Dan, and Manon was really helpful with deciding on a suitable frame and lenses.
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Phillip Dumbell
9 June 2026
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At short notice, I received excellent follow up support and help - thanks again Tom!
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Gregor King
9 June 2026
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Kerry and Toby were awesome. not only did they help me find the right reading glasses, they sorted my sunglasses after they were warped due to the recent hot weather. Great service, highly recommend them
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Draya Maria
5 June 2026
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Lovely opticians and beautiful selection of glasses. Staff are very friendly and a special thank you to Tanya for adjusting my frames for me.
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Mary Crowder
3 June 2026
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LF Optometrist always give a highly professional, individual client based, approachable, friendly service/s. Although ‘charges’ are high than chain-sore Opticians, LF are well worth the higher cost/s. Additionally, as Optometrists they are able to diagnose, prescribe, and offer NHS/ Private refers as required.
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ben b
3 June 2026
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Went in to get my sunglasses adjusted. Did it for free right away. Toby was very professional and helpful.
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Helen Foskett
1 June 2026
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I had an in depth eye exam with Gerard today the service I received was excellent not only be Gerard but also with Tom and Adele. Thank you to everyone. I would definitely recommend the Nailsea practice.
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Fiona
30 May 2026
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Visited this wonderful store with my son for his first appointment. All the staff were so welcoming and friendly. Just wanted to thank the brilliant Dan and toby for all their help doing eye tests, picking out glasses and getting everything sorted for us. You were both very professional, talked us through everything and made us feel very comfortable. It was a pleasure meeting you all. Looking forward to seeing you all soon.
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Kim Anh Phạm
29 May 2026
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In here, everyone so friendly. Therefore I will comeback here when I need😍
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Darren Carter
25 May 2026
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All staff were very professional and attentive, Stefano carried out my tests extremely well and Sarah the Optician explained all of the procedures and delivered my care in a perfect manner.
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Fiona Gerrard
25 May 2026
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Excellent service. Feel well looked after. Jenna is very knowledgeable & helpful
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Paula Williams
20 May 2026
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Very thorough assessment by Toby today to help me choose my new glasses frames and lenses. Looking forward to wearing them soon!
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Steve Button
17 May 2026
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Always professional and uses the latest technology. No better eye care!
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Lauren Jackson
15 May 2026
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I walked in needing my glasses frames loosened because they were causing a painful spot near my ear. I had just come from another eyeglass shop that refused to help since I didn’t buy the frames there, so I was nervous Lynne Fernandes Optometrist would say the same thing. I couldn’t have been more wrong. Toby immediately said he'd take a look. He was incredibly kind and helpful; he explained the mechanics of my glasses, showed me what was causing the discomfort, and fixed them on the spot. He even told me to come back if they still bothered me so he could tweak them again until they felt perfect. Amazing customer service from start to finish. I highly recommend this business!
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Chandra Moon
12 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Lynne Fernandes always offer a fantastic service for eye testing and a really good selection of frames. I’ve used them for years and I’d highly recommend them.
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Mike Luckett
9 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent service from the team
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Yvonne Coleman
8 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Friendly professional team, very thorough & give me piece of mind on my eye issues. Never feel rushed, listen to any concerns & advise. Thank you Nailsea Team
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Mark Barnacle
7 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
A very good service from professional and efficient but friendly staff in a modern environment with up to date equipment. A very good choice of frames from high quality suppliers
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Wayne Lumsden
1 May 2026
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Just a quick note to say a huge “Thank you”, to both Julie and Adele of Lynne Fernandes (Nailsea) for another great yearly eye examination. As usual, the service from the point of arriving at the store and having a very welcoming greating, through to the actual eye examination, which is carried out very professionally, then finally through to the aftercare before then leaving, was first class. All of the staff deal with you in a very friendly manner, which puts you at ease, and then the examination is carried out in such a way, that you are always kept in the loop of what is happening and the results are explained to you in a manner to make you fully understand what is going on and what it means for you the individual. I would highly recommend this opticians to any one. Thank you again.
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Tina Davey
29 April 2026
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Excellent service
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Anna Family Mediator
28 April 2026
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Very friendly and helpful staff.
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James Diaper
26 April 2026
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Very friendly. Impressive array of examination equipment. Informative explanation of the procedures involved and the results obtained. Great throughout.
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Bryan Murphy
25 April 2026
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I wandered in on the off chance that I could buy a little bolt to repair my daughter's sunglasses. Toby reached for his box of bits and tools and spent some time finding the right size and filing down the chosen bolt (not a screw!) to fit perfectly. What a nice geezer! Also Darren offered jovial support from the till. All in all a great experience due to people prepared to go above and beyond.
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Helen Rowan
23 April 2026
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Great optician and staff couldn't ask for anything better
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James Dunsterville
22 April 2026
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Very helpful and friendly staff - Toby fixed my damaged glasses while I waited and did a fantastic job!
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MARGARET MARSHFIELD
22 April 2026
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Every procedure was clearly explained. There was no rush. Staff very friendly & Iwas listened to. Thank you
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Krishna Gosavi
17 April 2026
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Put new lenses into my frames and adjusted them for me for free :)
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Elaine Symmons
16 April 2026
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As always that staff were extremely polite and helpful. Julie is a very knowledgeable and helpful optician, always explaining everything before she does it then explaining the results.
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Charles Elliott
15 April 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The staff were patient and understanding of my health issues during my recent eye exam.
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Arthur Mass
10 April 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
As usual, helpful, polite pleasant and professional. Manon,Toby and Daniel helped me tremendously in the tricky job of choosing new glasses. I might have gone beyond my comfort zone but I trust their judgement and look forward to a more modern me.
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Val Phillips
1 April 2026
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I was very very happy with seeing Adele today. She had gone the extra mile with having found extra frames for me to try and helped reassure me about my upcoming post 70 driving license test. It was such a nice atmosphere in the Nailsea shop today, which made me feel cared for and reassured, in what feels like a difficult time. Thanks and Much Appreciated Val Phillips
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roger parker
27 March 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very professional, friendly and knowledgeable staff !
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Michael Newington-Wise
26 March 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Highly professional service from both Gérard and Adele. As with everything in life you get what you pay for. Gerard was patient and made sure that he understood the difficulties I have with my eyes and gave me very good advice in relation to my specific eye problems. Adele as usual was perceptive and helpful in helping me select the frames I needed. Highly recommended.
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Rosie Satchell
25 March 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Welcoming and highly professional team at Lynne Fernandez. This was my first visit and could not have been more impressed with their staff, facilities and the service they provide. Thank you!

On Pat's behalf as she has Alzheimer's, Pat did not seem agitated or distressed by a thorough and lengthy examination for which the Optometrist should be congratulated.

- Alan Roberts

I just wanted to send a huuuuuge thanks for helping me order my new glasses on the phone as I live in Scotland. A big shout out for the excellent service!

- Kate Fry

I was given information about the various ways I can improve my vision and the optician told me what would happen next. I would definitely recommend them to friends and family.

- Aqsa Arghad

I have complex vision and it is clear they know what they are doing. Professional and friendly service. Extremely happy. Thank you.

- Zachary Baker

The staff at GR are very knowledgeable. They answered all my questions and helped me figure out what thinning I needed without over selling.

- Emily Eyles

I continue to be a loyal customer despite moving away. The staff are always extremely friendly, helpful, caring and professional. Brilliant team.

- Jess Barsley

The entire team is outstanding. Unfailingly helpful & knowledgeable. The eye examination was thorough & communication was crystal clear.

- Alex Clayton

I find the Company to be first class on all aspects of eye examination, after care, and very knowledgeable about their profession..

- David Evans

We really like the service you offer and travel to your practice. You are fab and really help my daughter..

- Eleanor Slater

My personal experience was excellent. The eye test very thorough and professional. The staff we're most friendly and attentive.

- Susan Baker

Excellent staff, service and thorough eye checkups. You never feel as if you are rushed or under any pressure whatsoever and always made welcome.

- Mary Higgins

You are all so knowledgeable and go beyond the provision of a local opticians. I am more blown away by the care that you provide - that on going relationship - feels like I'm visiting my specialist eye doctor. I'm cared for by experts.

- Nina Maylor

This opticians practice is a pleasure to visit. After visiting opticians for 60 years, I find everyoneone friendly and helpful - what more could I say.

- S. Ford

Being a keen gardener I have always found my glasses get scratched, or worse, broken! Wearing multifocal contact lenses I now have the freedom from glasses, I wear them 5 days a week. I find them very comfortable, and am never aware of them. Playing skittles is a major part of my social life and I now always wear my lenses. Its great to be able to see down the skittle alley and then read without having to put on any glasses!

One of the biggest benefits for me is that I no longer have to worry about taking off and cleaning my glasses every time it rains, which in the country was rather often!

- John French

Staff are very helpful and caring.

- Betty Winfield

Always courteous, thank you!

- E. Copestake

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