Would you like to be a Dispensing Optician Bristol team member at Lynne Fernandes Optometrists?
Contact our Director of Operations and Employee Experience, Kerri Fitton at
[email protected] with a short summary of your experience and aspirations. We'll treat your enquiry with the strictest confidence and get in touch directly
Read on to get a taste of how our Dispensing Opticians feel about their careers at LFO
What led you to a position at Lynne Fernandes Optometrists?
Becky (Dispensing Optician and Company Trainer)– I was offered the change to train as a dispensing optician at LFO and jumped at the chance: that was 16 years ago!
Kerri (Dispensing Optician and Director of Operations)– I’d become disillusioned after setting up a hugely successful cold start up for a well know national chain and jumped at the chance to work with Gerard. I’ve now been here 19 years and look forward to spending my whole career at LFO.
Louise (Dispensing Optician) - I relocated to Bristol and Lynne Fernandes was recommended by a colleague as being nice people to work with so applied.
Describe a perfect day working at LFO?
Kerri - Planning future projects to make our patient and team life easier.
Becky - Learning something new, that I can then pass on to all the teams in each practice.
Louise - A perfect day at work would mean meeting people from all walks of life and plenty of time to share a joke with my colleagues.
Do you have a particular dispensing interest?
Becky - Bespoke frames, ensuring frames fit people’s faces perfectly, and colours!!
Louise - As a modest myope, I was really attracted to our Myopia Management program and enjoy being able to make a difference in a young person’s life.
How do you best help patients and customers enjoy their experience at LFO?
Louise - Creating an amazing patient experience starts with the culture in practice. If the team are happy and fulfilled, this positivity will transfer over to the patient experience.
Is there anything you struggle with?
Becky - Wanting to be able to train all the staff in all aspects, optics is a big world!!
Louise - My previous role was much more limited to strictly dispensing and fitting spectacles. It was a big learning curve to be involved in pre-screening and contact lens support, but with the patience of the people around me I am learning to excel at these elements of the job too.
How do you overcome such difficulties?
Becky - Planning and prioritising each practice and all team members
Louise -Teamwork makes the dream work. Everyone is so lovely here and so willing to help each other out.
Are there any specific frame brands that you love to dispense?
Becky - Maui Jim are fantastic sunglasses, with fab lenses, when you show someone the vision through a great quality polarised lens they are wowed. Lindberg are our high end customisable rimless and rimed ranges. They are made of amazing quality materials and the engineering in the frames is far superior to other rimless ranges.
Louise - I really enjoy the variety of brands we have. It’s always nice to dispense the right frame to the right person, especially if its something truly beautiful like a Lindberg or Tom Davies. I love my Woody’s frames and that seems to be the brand I can’t quite get enough of.
Are there any specific areas where you feel LFO look after routine patients beyond normal high street opticians?
Louise - The EyeSense plan is a fantastic way to provide excellence and customised care to our patients. By patients paying a monthly direct debit, they are more likely to keep annual appointments to maintain the health of their eyes.
Gerard- I am proud to work with such talented Dispensing Opticians who always go the extra mile to find the perfect frames and lenses for their patients. Please get in touch if you would like to join our award winning team - [email protected]
